Terms and Conditions

Sproost Internet Site

Terms & Conditions of use:

Sproost provides its Website, www.sproostfs.com (the “Website”), and its related services to you subject to the following notices, terms and conditions (“Terms of Use”). Please read these Terms of Use carefully before using the website. Your continuing access and/or use of this website signifies your acceptance of these terms of use. If at any time you do not wish to accept these Terms of Use, you may choose not to use the Website. Any additional terms and conditions proposed by you which are in addition to or which conflict with these terms and conditions of service are expressly rejected by Sproost and shall be of no force or effect.

When using the Website, you shall be subject to any posted guidelines or rules, which may be posted from time to time. This website is not intended for use by persons under the age of thirteen. Individuals who are under thirteen are expressly prohibited from posting any personally identifiable information about themselves.

Data and information relating to securities or otherwise is provided for informational purposes only, and is not intended for trading purposes.

Any rights not expressly granted herein are reserved.

SPROOST’S PROPRIETARY RIGHTS AND PERMITTED USE

The website, including without limitation any content, software and services offered thereon, are the property of Sproost and/or its partners. It is protected by the copyright and/or other intellectual property laws of the United States and internationally. You are hereby authorized solely to view and to retain a copy of pages of this website for your own personal use. You may not duplicate, publish, modify, or otherwise distribute the material on this website unless specifically authorized in writing by Sproost to do so. Legal notices and various other acknowledgements and credits are posted on pages of the website. Do not remove these legal notices or other acknowledgements or credits, or any related information, contained on pages of the website.

Sproost may, at its sole discretion and without notice, deny any person or company access to this Website or any portion thereof. As a condition of your use of this Website, you will not use the Website for any purpose that is unlawful or prohibited by these Terms of Use. You may not use this Website in any manner that could damage, disable, overburden, or impair any Sproost server or interfere with any other party’s use and enjoyment of the Website and services offered herein. You may not attempt to gain unauthorized access to other’s accounts, information, computer systems or networks connected to the Sproost server or to any of the services or products offered via the website, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the website.

This Website, any portion of this Website and any software, products or services obtained herein may not be decompiled, disassembled, reverse engineered, uploaded, reproduced, modified, distributed, transmitted, duplicated, copied, sold, resold, displayed, performed, published, licensed, used to create derivative works from, transferred or otherwise exploited for any commercial purpose that is not expressly granted by Sproost. Sproost reserves the right to refuse service, terminate account(s), and/or cancel orders at its discretion, including, without limitation, if Sproost believes that conduct violates applicable law, is harmful to the interests of Sproost and its affiliates or any other reason. Sproost further reserves the right to pursue any legal action available against any user whose use violates the state, federal or local law or these Terms of Use.

Availability of this Website or particular information or services herein is subject to change without notice.

USER CONTRIBUTIONS TO THE WEBSITE

Sproost provides users with the opportunity to contribute to the website via its blogs. You understand that all information, data, text, links, articles, software, photographs, graphics, messages, or other materials posted by you on the website (collectively, the “User Content”), whether publicly posted or privately transmitted, are the sole responsibility of you or other users posting or transmitting such User Content. This means that you, and not Sproost, are entirely responsible for all User Content that you upload, post, email, or otherwise transmit via the website. It is your obligation to ensure that no copyright, trademark, trade secret, publicity or privacy rights, or other intellectual property rights are being violated by your posting or transmission of any User Content via the website.

SUSPENSION AND/OR TERMINATION OF RIGHTS

Sproost reserves the right, at its sole discretion, immediately and without notice, to suspend or terminate the Terms of Use, your registration for any program, your ability to access the website, and/or to remove any User Content, for any reason, including without limitation any breach by you of the Terms of Use or conduct by you that Sproost determines to be inappropriate. You agree that Sproost shall not be liable to you or any third-party for any suspension or termination pursuant to this provision.

PASSWORD AND SECURITY

You will receive a password and account designation upon completing the website’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Sproost of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Sproost cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

LINKS TO THIRD PARTY WEBSITES

Sproost may contain links to other websites (“Linked websites”). Linking to such Linked websites will let you leave the Website. Unless otherwise indicated, Sproost is not affiliated with any of the Linked websites. The Linked websites are not under the control of Sproost and Sproost is not responsible for the contents of any Linked website, including, without limitation, any link contained in a Linked website, or any changes or updates to a Linked website. Sproost does not endorse or make any representations about any Linked website, any information, software or other products or materials found in a Linked website, or any results that may be obtained from using these links. Sproost is providing these links as a convenience only, and the inclusion of any link does not imply endorsement by Sproost. If you decide to access any of the third party websites linked from this Website, you do so entirely at your own risk.

LINKING TO SPROOST

Linking to Sproost from another website (“Linking website”) is only allowed under the following conditions. A Linking website may link to, but not replicate, Sproost’s content. A Linking website shall not create a frame, browser or border environment to Sproost’s content and a Linking website shall not imply that Sproost is endorsing it or its products. The Linking website shall not misrepresent the Linking website’s relationship with Sproost, shall not provide false information about Sproost’s products or services, and shall not unlawfully use the copyrights or trademarks owned by Sproost or others. Linking websites shall abide by any and all applicable laws.

LIMITATION OF LIABILITY

This website and all information, content, services, goods, advertisements, documents and related graphics provided herein are provided “as is” without warranty of any kind. The documents and related graphics published on this website could include technical inaccuracies or typographical error. Sproost makes no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content materials, or products included on this website. To the fullest extent possible by applicable law, Sproost and its affiliates, officers, directors and employees hereby disclaim all warranties and conditions with regard to this information, including all warranties and conditions of merchantability, whether express, implied or statutory, fitness for a particular purpose, title and non-infringement. Sproost does not warrant that the website is compatible with your equipment or that the related services therein are free of errors, viruses, worms, Trojan horses, or any other harmful, invasive or corrupted files and is not liable for any damages you may suffer as a result of such destructive features. In no event, shall Sproost and/or its affiliates, officers, directors or employees be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortuous action, arising out of, or in connection with the use or performance of this website or software, documents, provision of or failure to provide services, or information available from Sproost through this website.

MODIFICATIONS AND UPDATES

Changes are periodically made to the information herein. Sproost may make changes to the services or products available on this website at any time at its sole discretion. The most current version of these terms can be reviewed by clicking on the “Terms of Use” link located at the bottom of our website pages. These notices, terms, and conditions are subject to change at the sole and absolute discretion of Sproost. All updates, enhancements, new features and or the addition of additional web properties (in the form of additional web pages or websites) are immediately subject to these terms and conditions. Your continued use of the Sproost website constitutes your continued acceptance of all such notices, terms and conditions as modified.

COPYRIGHT NOTICE

Copyright © 2017, Sproost. All rights reserved.

COPYRIGHT

All content and otherwise protectable features of this Website, including but not limited to the design, arrangements, layout, software, text, graphics and images were created by or at the direction of Sproost, are the property of Sproost and are protected by United States and international copyright laws. NO PORTION OF THIS WEBSITE MAY BE COPIED, IMITATED OR RETRANSMITTED UNLESS EXPRESS PERMISSION TO DO SO IS GIVEN BY Sproost IN WRITING. The compilation, collection, arrangement, and assembly of all content on this website is the exclusive property of Sproost and is protected by United States and international copyright laws. All software used on this website is the property of Sproost or its software suppliers and is protected by United States and international copyright laws. The images used on this Website are the property of their respective copyright owners, and are used by Sproost pursuant to express authorization from the copyright owners or their agents. Any use of content on this Website in the form of reproduction, modification, distribution, transmission, republication, or display, of the content, images and software on this Website is strictly prohibited.

COPYRIGHT INFRINGEMENT POLICY

Sproost, pursuant to 17 U.S.C. Section 512 as amended by Title II of the Digital Millennium Copyright Act (the “Act”), reserves the right, but not the obligation, to terminate your license to use this Website if it determines at its sole and absolute discretion that you are involved in infringing activity, including alleged acts of first-time or repeat infringement, regardless of whether the material or activity is ultimately determined to be infringing. Sproost accommodates and does not interfere with standard technical measures used by copyright owners to protect their materials. In addition, pursuant to 17 U.S.C. Section 512(c), Sproost has implemented procedures for receiving written notification of claimed infringements and for processing such claims in accordance with the Act. All claims of infringement must be submitted to Sproost in a written complaint that complies with the requirements below and is delivered to our designated agent to receive notification of claimed infringement.

In addition, any written notice regarding any defamatory or infringing activity, whether of a copyright, patent, trademark or other proprietary right must include the following information:

A physical or electronic signature of a person authorized to act on behalf of (1) the owner of an exclusive right that is allegedly infringed or (2) the person defamed.

Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online website are covered by a single notification, a representative list of such works at that website. Similarly, for materials that are defamatory or infringe patent, trademark, or other proprietary rights of a third party, please submit a list of such materials.

Identification of the material that is claimed to be infringing, to be the subject of infringing activity, or that is claimed to be defamatory and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.Information reasonably sufficient to permit Sproost to contact you, such as your address, telephone number, and/or electronic mail address.

A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright or other proprietary right owner, its agent, or the law.

A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed or on behalf of the person defamed.

TRADEMARKS

“Sproost”, along with all logos, other tradenames, trademarks, services marks, whether registered or not, set forth on this Website are the sole property of Sproost. Sproost’s trademarks may not be used in connection with any product or service that is not owned by Sproost in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Sproost. Any trademarks not owned by Sproost that appear on this Website are the property of their respective owners and may not be used in connection with any product or service that is not owned by the trademark owners in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits the trademark owners. All of the above trademarks may not be copied, downloaded or otherwise exploited without the permission of Sproost or the owner of such trademark, service mark or trade name, except as explicitly permitted by the trademark owner.

SEVERABILITY

If any provision of these terms, conditions and notices are found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions with remain in full force.

APPLICABLE LAW

This website is created and controlled by Sproost in the State of New York, USA. As such, the laws of the State of New York will govern these notices, terms, and conditions, without giving effect to any principles of conflicts of laws.

CANCELLATION POLICY

You can cancel your cleaning at anytime. If you cancel prior to 24 hours before your scheduled cleaning, you will not be charged. If it is within 24 hours before your scheduled cleaning time you will be charged the full amount.

SPROOST GUARANTEE

We always try our very best, with our cleaners striving to tidy your space to your joy and delight. However, it is possible (because everything is possible) that you may feel a little unsatisfied. Did we miss a spot? Could we have done better? Allow us to make it right: We will come right back to your place and reclean. On us. It’s our guarantee!

Exclusions and Conditions:

  • Your complaint/request for a reclean must be made within 12 hours of the original clean.
  • The reclean must be completed within 72 hours of the original clean.
  • The reclean is limited to the overlooked or poorly-cleaned area serviced in the original clean; if you found dirt under the couch, we will reclean under the couch.
  • Our guarantee applies only to standard cleanups.
  • Please be reasonable. If you hired us to clean for one hour, don’t be upset that we didn’t do a three-hour job. There is only so much our cleaners can do within a limited amount of time. If you need our cleaning professionals to do more, book them for longer.
  • If we feel you are abusing this guarantee, we reserve the right to rescind it.